Syncing manually

Syncing manually

Sync to send any items you submitted while offline and to download the latest information from your organisation.

  1. Tap the icon in the top-left corner to open the menu.
  2. Tap Sync now at the bottom. You can also tap the sync icon with a count that appears at the top of a screen when items are waiting to be sent.

The Last sync time underneath the button shows when the app last exchanged data with the server.

It's a good habit to sync at the start of your day and after finishing any work, so everything on your iPad is up to date and nothing is left waiting to be sent. For more on how sync works, see How sync and offline use work.